I future realized that there was no Duty Cost-free on board. Regardless of currently being informed via the flight attendant that Responsibility Cost-free were discontinued 18 months earlier, I know that we acquired goods last March.
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I been given a resort for the evening, but I've to take a look at at twelve noon, and my flight isn't going to leave till11:30pm. Now I've 12 hrs the place I'm trapped in LA with no motive to become right here.
So, we landed in One more city, stayed the night there, then flew in An additional Plane. We had been all set to go, and then they told us we couldn’t go any where as a consequence of “Mechanical Troubles.
I have tried using, without having results to succeed in your shopper service Office. I misinterpret the flight time for the flight 3530 and need to change it. I attempted contacting within five minutes of booking this flight but have experienced no response.
I recognize that it could be some time just before USAIR and American application will likely be synched. But, there's no basis for your agents to get so disconnected.
WOW! Seeking to reach your client service Section through cell phone is difficult!! I tried three distinctive range and one particular was disconnected!! A person selection I used to be prompted to call tried to have me order – not related flight services. I feel I will have to return to United.
I compensated a further $twenty for the seat with much more place. You put me inside a seat close to a really massive person who took over 50 % of my seat.
Our flight from Greenville, SC to Dallas arrived on time but we have been required to stay while in the aircraft on tarmac for almost ninety minutes causing many to pass up connecting flights. AA screwed up once again–no one proud of becoming treated like cattle; you have never appreciated your prospects.
I have flown your airline 2 situations in the last 12 weeks and had just one male that actually works for me to fly past 7 days with a non quit flight you fellas can’t even obtain a non halt flight punctually.
I also want to comment on the excellent service AA delivers to your handicapped. I am eighty four decades outdated and now need wheelchair help for getting close to inside the airports. I used to be amazed and delighted at the help I been given, and likewise in the attitudes of the folks who assisted me While using the wheelchair help, in addition to the drivers of the handicap carts in Charlotte airport. They have been all so helpful and very pleasant likewise.
My Mother experienced a worst knowledge with AA flight.my Mother is eighty one yrs.outdated Woman who would not speak English.We asked for wheelchair assistance on account of her arthritis in addition to a language problem.We had reconfirmed out request previous to her departure and a few days ahead of all jointly four moments.At DFW airport she necessary to transform airplane.She got from the plane and was instructed to watch for a wheelchair support.Just after waiting around very long time nobody arrived to help her.Resulting from not getting a wheelchair support promptly she skipped her connecting aircraft to N.J.By some means she take care of to obtain a aircraft but not until up coming early morning.Agent was helping her to produce an arrangement for her to remain overnight on the Airport.
On seven/19/2013 I flew through American Airways from Columbus Ohio to Las Vegas Nevada. We had a layover in Dallas Tx, at your Fort Worthy of airport. I had the worst experience I have ever had With all the American Airlines representatives there and when I identified as shopper service they were being no help either. Initially, just one of the Reps despatched us to the wrong gate; I needed to request a agent wherever our flight can be departing from since a gate selection was not on my boarding go. We went towards the gate instructed go and had been sent to the incorrect gate, considering the fact that we ended up at the incorrect gate we didn't hear our departing flight information creating us to miss out on our flight. We went to the counter asking for a status of our flight simply because we experienced listened to nothing, a single AA attendant with the station was not willing to appear just about anything up due to the fact she was typing or undertaking another thing. I defined to her that it had been essential simply because we could skip our flight. She didn’t treatment. While there was a lengthy line of folks waiting to speak with the only real AA rep accessible. I waited in line for so long as I could, I then noticed an AA consultant going for walks by and I stopped her for help, she explained there was absolutely nothing she could do and despatched us to a different AA desk. We went to that desk and we have been informed our aircraft was suitable there exterior on the point of just take off and that they'd not let's about the plane because should they called the AA Reps on the aircraft and talk to them to await us it helps make Everyone nuts?
Immediately after this conversation, I´ve made an effort to cancel our flight (certainly I didn´t desire to fly in this plane any more), but the attendant organization brusquely warned us that When the plane was fixed, our luggage would go Using the airplane! Regardless if I questioned for more of three situations to own my baggage. Just after +/- three several hours, Despite having quite a bit of people afraid and apprehensive the aircraft still left towards Miami. As Absolutely everyone within the airplane lost the connection that might occur at 21: 30h, AA educated us that we might be reallocated in the next and past flight of the working day, at midnight. Presented the lack of Area we experience in the main flight (from São Paulo), we experienced managed to book the seat 20, which there isn't any chair in front of us, so a bit more Area with the legs. Which fell down because of these issues with the hold off. Arriving within the airport, they created us operate (the guy of AA arrived in somewhat car or truck and said to Absolutely everyone Hurry up Fellas, hurry up) into the plane. When we arrived in the doorway the supervisor advised us that we must go independent while in the airplane Which we missing the chair 20. She advised us that she had to independent Other people people to to Enable an Grownup with a kid. Humorous no?? What does she desired?? My six several years old boy traveling on your own??? I just mentioned which i needed to fly jointly, it was our past day of vacation. I even acknowledge for being accommodated on the subsequent flight, she just mentioned, no you'll fly On this one, and yet again I heard, your luggage will go on this flight. My son recognized what was talked about and start to cry since he didn´t needed to be separated from certainly one of us.